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Customer Service Statement - JCQ Joint Council for Qualifications
jcq.org.uk.org.uk > jcq.org.uk
SEO audit: Content analysis
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Title | Customer Service Statement - JCQ Joint Council for Qualifications | ||||||||||||||||||||||||||||||||||||
Text / HTML ratio | 34 % | ||||||||||||||||||||||||||||||||||||
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Flash | Excellent! The website does not have any flash contents. | ||||||||||||||||||||||||||||||||||||
Keywords cloud | JCQ JCQCIC A2C Centre service letter Results request General complaint Contact Statement Service Directors Board Customer Members dealing writing News | ||||||||||||||||||||||||||||||||||||
Keywords consistency |
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Headings |
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Images | We found 0 images on this web page. |
SEO Keywords (Single)
Keyword | Occurrence | Density |
---|---|---|
JCQ | 5 | 0.25 % |
JCQCIC | 5 | 0.25 % |
A2C | 4 | 0.20 % |
Centre | 3 | 0.15 % |
service | 3 | 0.15 % |
letter | 3 | 0.15 % |
Results | 3 | 0.15 % |
request | 3 | 0.15 % |
General | 3 | 0.15 % |
complaint | 3 | 0.15 % |
Contact | 3 | 0.15 % |
Statement | 3 | 0.15 % |
Service | 3 | 0.15 % |
Directors | 3 | 0.15 % |
Board | 3 | 0.15 % |
Customer | 3 | 0.15 % |
Members | 3 | 0.15 % |
dealing | 2 | 0.10 % |
writing | 2 | 0.10 % |
News | 2 | 0.10 % |
SEO Keywords (Two Word)
Keyword | Occurrence | Density |
---|---|---|
of the | 3 | 0.15 % |
Board of | 3 | 0.15 % |
to the | 3 | 0.15 % |
with the | 3 | 0.15 % |
Service Statement | 3 | 0.15 % |
should be | 3 | 0.15 % |
Customer Service | 3 | 0.15 % |
If the | 3 | 0.15 % |
of Directors | 3 | 0.15 % |
Assessment and | 2 | 0.10 % |
JCQ and | 2 | 0.10 % |
dealing with | 2 | 0.10 % |
the JCQCIC | 2 | 0.10 % |
Past Papers | 2 | 0.10 % |
Contact Us | 2 | 0.10 % |
Our Board | 2 | 0.10 % |
the same | 2 | 0.10 % |
Who is | 2 | 0.10 % |
of service | 2 | 0.10 % |
About JCQ | 2 | 0.10 % |
SEO Keywords (Three Word)
Keyword | Occurrence | Density | Possible Spam |
---|---|---|---|
Board of Directors | 3 | 0.15 % | No |
Customer Service Statement | 3 | 0.15 % | No |
Our Board of | 2 | 0.10 % | No |
the Director General | 2 | 0.10 % | No |
to the Director | 2 | 0.10 % | No |
JCQ Joint Council | 1 | 0.05 % | No |
below Complaints Procedure | 1 | 0.05 % | No |
outlined below Complaints | 1 | 0.05 % | No |
is outlined below | 1 | 0.05 % | No |
procedure is outlined | 1 | 0.05 % | No |
complaints procedure is | 1 | 0.05 % | No |
a complaints procedure | 1 | 0.05 % | No |
service a complaints | 1 | 0.05 % | No |
of service a | 1 | 0.05 % | No |
Procedure Any person | 1 | 0.05 % | No |
level of service | 1 | 0.05 % | No |
satisfactory level of | 1 | 0.05 % | No |
a satisfactory level | 1 | 0.05 % | No |
offer a satisfactory | 1 | 0.05 % | No |
to offer a | 1 | 0.05 % | No |
SEO Keywords (Four Word)
Keyword | Occurrence | Density | Possible Spam |
---|---|---|---|
to the Director General | 2 | 0.10 % | No |
Our Board of Directors | 2 | 0.10 % | No |
JCQ Joint Council for | 1 | 0.05 % | No |
Complaints Procedure Any person | 1 | 0.05 % | No |
below Complaints Procedure Any | 1 | 0.05 % | No |
outlined below Complaints Procedure | 1 | 0.05 % | No |
is outlined below Complaints | 1 | 0.05 % | No |
procedure is outlined below | 1 | 0.05 % | No |
complaints procedure is outlined | 1 | 0.05 % | No |
a complaints procedure is | 1 | 0.05 % | No |
service a complaints procedure | 1 | 0.05 % | No |
level of service a | 1 | 0.05 % | No |
of service a complaints | 1 | 0.05 % | No |
Any person who believes | 1 | 0.05 % | No |
satisfactory level of service | 1 | 0.05 % | No |
a satisfactory level of | 1 | 0.05 % | No |
offer a satisfactory level | 1 | 0.05 % | No |
to offer a satisfactory | 1 | 0.05 % | No |
fails to offer a | 1 | 0.05 % | No |
JCQCIC fails to offer | 1 | 0.05 % | No |
Internal links in - jcq.org.uk
Members Area - JCQ Joint Council for Qualifications
About Us - JCQ Joint Council for Qualifications
Our Aims - JCQ Joint Council for Qualifications
Our Members - JCQ Joint Council for Qualifications
Our Board of Directors - JCQ Joint Council for Qualifications
Customer Service Statement - JCQ Joint Council for Qualifications
Useful Links - JCQ Joint Council for Qualifications
JCQ and Vocational Qualifications - JCQ Joint Council for Qualifications
Exams Office - JCQ Joint Council for Qualifications
Assessment and grade setting: an overview - JCQ Joint Council for Qualifications
Access Arrangements, Reasonable Adjustments and Special Consideration - JCQ Joint Council for Qualifications
Appeals - JCQ Joint Council for Qualifications
CAP (Centre Admin Portal) - JCQ Joint Council for Qualifications
Coursework - JCQ Joint Council for Qualifications
Entries - JCQ Joint Council for Qualifications
Exam Room Posters - JCQ Joint Council for Qualifications
General Regulations - JCQ Joint Council for Qualifications
Key Dates and Timetables - JCQ Joint Council for Qualifications
Malpractice - JCQ Joint Council for Qualifications
Non-Examination Assessments - JCQ Joint Council for Qualifications
Past Papers - JCQ Joint Council for Qualifications
Post-Results Services - JCQ Joint Council for Qualifications
Results and Certification - JCQ Joint Council for Qualifications
Examination Results - JCQ Joint Council for Qualifications
A-Levels - JCQ Joint Council for Qualifications
GCSEs - JCQ Joint Council for Qualifications
Diploma - JCQ Joint Council for Qualifications
Media Centre - JCQ Joint Council for Qualifications
Media Contacts - JCQ Joint Council for Qualifications
News Releases - JCQ Joint Council for Qualifications
Our Board of Directors - JCQ Joint Council for Qualifications
Videos - JCQ Joint Council for Qualifications
Examination System - JCQ Joint Council for Qualifications
Creating a question paper - JCQ Joint Council for Qualifications
Assessment and Grade Setting: An Overview - JCQ Joint Council for Qualifications
Size and scale of the system - JCQ Joint Council for Qualifications
The life of a script - JCQ Joint Council for Qualifications
Examiners and Marking - JCQ Joint Council for Qualifications
Ensuring standards are the same across Awarding Bodies - JCQ Joint Council for Qualifications
Past Papers - JCQ Joint Council for Qualifications
Publication of results - JCQ Joint Council for Qualifications
The A2C Project - JCQ Joint Council for Qualifications
FAQs - JCQ Joint Council for Qualifications
GDPR - JCQ Joint Council for Qualifications
Results - JCQ Joint Council for Qualifications
Other Common Questions - JCQ Joint Council for Qualifications
Contact Us - JCQ Joint Council for Qualifications
Contact Details for JCQ and Members - JCQ Joint Council for Qualifications
Email Us - JCQ Joint Council for Qualifications
A2C - JCQ Joint Council for Qualifications
Why? - JCQ Joint Council for Qualifications
Benefits - JCQ Joint Council for Qualifications
How? - JCQ Joint Council for Qualifications
When? - JCQ Joint Council for Qualifications
Who is Involved? - JCQ Joint Council for Qualifications
Who is Moving When? - JCQ Joint Council for Qualifications
Switchover - JCQ Joint Council for Qualifications
A2C Specification Download - JCQ Joint Council for Qualifications
Contact Us - JCQ Joint Council for Qualifications
Homegrown FAQ - JCQ Joint Council for Qualifications
Centre FAQ - JCQ Joint Council for Qualifications
Correspondence - JCQ Joint Council for Qualifications
A2C News - JCQ Joint Council for Qualifications
Email Us - JCQ Joint Council for Qualifications
Privacy Policy - JCQ Joint Council for Qualifications
Terms and Conditions - JCQ Joint Council for Qualifications
Jcq.org.uk Spined HTML
ConsumerService Statement - JCQ Joint Council for Qualifications JCQ - Joint Council for Qualifications Members Login About JCQ Our Aims Our Members Our Board of DirectorsConsumerService Statement Useful Links JCQ and Vocational Qualifications Exams Office Calendar Assessment and grade setting: an overview Access Arrangements, Reasonable Adjustments and Special Consideration Appeals CAP (Centre Admin Portal) Coursework Entries Exam Room Posters General Regulations 'ICE' - Instructions for conducting examinations Information for candidates documents Key Dates and Timetables Malpractice Non-Examination Assessments Past Papers Post-Results Services Results and Certification Other documents Examination Results A-Levels GCSEs Diploma Media Centre Media Contacts News Releases Our Board of Directors Videos Examination System Creating a question paper Assessment and Grade Setting: An Overview Size and scale of the system The life of a script Examiners and Marking Ensuring standards are the same wideness Awarding Bodies Past Papers Publication of results The A2C Project FAQs GDPR Results Other Common Questions Contact Us Contact Details for JCQ and Members Email Us A2C Why Benefits How When Who is Involved Who is Moving When Switchover A2C Specification Download Contact Us Homegrown FAQ Centre FAQ Correspondence A2C News Home About JCQConsumerService StatementConsumerService Statement The JCQCIC aims to unhook the highest standard of consumer service at all times. This will include dealing with enquiries over the telephone, in writing via email or letter. We moreover welcome feedback and are pleased to receive comments and suggestions for resurgence to our standards of service. If the JCQCIC fails to offer a satisfactory level of service, a complaints procedure is outlined below. Complaints Procedure Any person who believes that the JCQCIC has not handled their request properly, or who is unhappy with the outcome of the consideration of their request, has the right to make a formal complaint. If the issue cannot be resolved informally in discussion with the member of JCQCIC staff dealing with the request, formal complaints should be submitted in writing, by letter, to the Director General, JCQCIC, Ground Floor, 4 Millbank, LONDON, SW1P 3JA. If the complaint relates to the Director General, then the letter should be sent to the same write but should be marked ‘CONFIDENTIAL – for the sustentation of the Chairperson’. The complaint will then be considered by the Chair and the Board of Directors.